Types, Roles, and Applications of Chatbots in Healthcare
Chatbots In Healthcare: How Are They Disrupting The Industry? Studies on the use of chatbots for mental health, in particular depression, also seem to show potential, with users reporting positive outcomes [33,34,41]. Impetus for the research on the therapeutic use of chatbots in mental health, while still predominantly experimental, predates the COVID-19 pandemic. However, the …
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